Average Reviews:
(More customer reviews)I thought Creative finally came out from behind Apple when they created a current player with more than 32GB of memory. I used to own both Creative Zen Vision M and V lines. Due to some abuse overseas they both had to be replaced. Unfortunately Creative no longer sold any players with more than 32GB of memory because they were flash based. I waited a couple of years for them to get off their butts to create something bigger. I even switched to Archos who make a great player but it kept crashing. Straight out of the box you would think this is a great product. That is until you actually put all your music on it. I have almost 40GB of music so one would think that this player is perfect for me. WRONG! Not only does it take way longer than the Creative Zen to send one individual song (almost twice as slow which is weird considering this thing is supposed to act like a removable drive), the library rebuild takes at least 15-20 minutes. The playlist function is HORRIBLE. With the my Creative Zen 32gb I can click on a playlist and play immediately. With this player it appears to be scanning each song EVERYTIME I load the playlist. If you have more than 50 songs in a playlist this can be extremely annoying, especially if you are on the go or driving! Now comes the wonderful part. I load a playlist finally but for some reason quite a few tracks are missing. After a few days of emailing back and forth with the brain dead tech support, submitting and RMA and finally receiving my player back I notice that it will only read 8000 songs. I looked up the limitation and supposedly that only applied to the 32GB version. The latest firmware upgrade (which I've applied) was supposed to add support for the 64GB version but apparently does not. I emailed, the clearly unknowledgeable, tech support who directed me to a process to cleanup the player. I've already done that before with no success. Finally today I get an email back saying that the player is limited to 8000 songs. Any idiot would clearly understand that 8000 songs is only a fixed number if all of your tracks are 4 minutes long, on average, and encoded at 256kb (info which is NOT on the US page but somehow the tech support personnel found it on the Singapore page). If this is not resolved in a firmware upgrade or something I do plan to get a refund on this item. I'm horribly dissapointed!
Click Here to see more reviews about: Creative ZEN X-Fi2 MP3 Player 64GB (Black)
Click here for more information about Creative ZEN X-Fi2 MP3 Player 64GB (Black)
No comments:
Post a Comment