Average Reviews:
(More customer reviews)First off...I don't hate the actual TV. I did a lot of research before I purchased this TV and I still believe it is worth the price for the way it performs. I purchased it less than a week ago but then it began to turn off on its own...
There seems to be some sort of glitch with Vizio's software updates that causes so many of their TVs to turn off on their own that a support supervisor for the company called the problem "normal." Now I understand that things go wrong and need to be updated, but even though this seemed to be a pervasive problem with their product line they could give me no timeline for when it will be remedied, and seemed to think I was demanding for wanting one.
When I stated to the support person I was talking with that the whole situation seemed strange and very not "normal," I was told "Sorry" and then disconnected.
So basically...
Maybe the TV is worth the price, but with the way their support staff treated my issue I'm not even sure what they told me is wrong with my TV is legitimate. When you're paying a thousand-plus dollars for something you want to know there's help waiting if anything goes wrong with it...unfortunately, that's not what you get with Vizio.
If you don't mind putting up with lousy support, this TV definitely has a pretty picture!
Click Here to see more reviews about: VIZIO M470SV 47-Inch LCD HDTV with VIZIO Internet Apps
Internet-Ready Television
Click here for more information about VIZIO M470SV 47-Inch LCD HDTV with VIZIO Internet Apps
No comments:
Post a Comment